Case Study

An online doctor consultation application

An online doctor consultation app, This application is created to ease the life of both the patient as well as the Doctor.


500+ Employees

Industry Type


Type Of Business

Privately Held

About 365MyCare Project

An online doctor consultation app, This application is created to ease the life of both the Patient as well as the Doctor. It provides seamless experience of hassle free online doctor consultation Here one can easily book an appointment for a specific problem and setup a video call consultancy with respective doctor and get consultation and prescription virtually.

Project Challanges

Business Challenge

  • To create a fully functional platform where one can easily book an appointment for online doctor consultancy.
  • Both desktop and mobile based application was needed
  • Dynamic mapping of doctor and patient
  • Real-time availability status
  • Video call and other communication channel setup
  • Database Management to handle large data operations
  • Data security – make sure the data stored is safe at all cost
  • Data integrity  – to maintain the integrity of user data
  • Complete controls for admin to manage the platform
  • Best technology to boost the system performance

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Functionality Challenges

  • User Profile creation and management must be easy.
  • Proper functionality of online consultancy booking with minimal clicks and optimized flow.
  • Dynamic management of patients queue for the optimized waiting time for everybody in the queue.
  • The patient must be able to select from various symptoms.
  • The patient must be able to see the wait time for doctor while confirming online consultation booking .
  • Patient can take the prescription from doctor via the chat .
  • Video call processing and optimized storage
  • Building a consistent information architecture that’s scalable enough to allow future integrations
  • Database encryption to protect data

Our approach

We used design thinking approach and tried to find the balance between user needs and technological capabilities to achieve best results. Based on project requirements and data security needs, we found that a mobile-based hybrid application system with centralized database management is best suited.

  • Discovery and strategy
  • Pain point analysis
  • Extraction of key features and modeling of the system architecture
  • Technology selection
  • Architecting
  • Database design
  • User interface design
  • Backend development
  • User interface & Frontend development
  • Quality analysis

Result solution

  • We made a web application that is accessible to all users anywhere
  • Centralized data management and distribution system was built
  • API and SDK setup for other application integration

Developed administrative panel for complete authority over the management of application

  • Dashboard with quick features access
  • Staff management
  • Different data models management
  • Accounting
  • Option to manage doctors and their details for the platform.
  • Content management over the platform
  • Reports like
    • Doctors total earning
    • Doctors availability statistics
    • Various users who are online
  • Analytics and other setups

Developing patient app panel

  • User Profile creation and management mobile and desktop app
  • The functionality of online consultancy booking with minimal clicks and optimized flow.
  • Dynamic management of patients queue for the optimized waiting time for everybody in queue.
  • Symentom selection and consultation booking mechanism for the patient.
  • Wait time calculation and display option for doctor while confirming online consultation booking .
  • Prescription managment

Doctor panel:

  • Patient Queue view.
  • Video call functionality where both doctor and patient can consult over video call.
  • Chat functionality for both patient and doctor while video calling for prescription and other discussion.
  • Doctor can set its availability status (available /away)
  • Doctor can see his/her total earnings and other reports.

Developed User App

  • User are able to see the timeline on the landing page where all the latest posts are shown
  • Users can easily fill up their necessary information.
  • Users can check their applications status
  • Users can see different financial options
  • Users can apply for different loans and credit schemes
  • User can manage and setup its profile and details.


What Our Clients Say


Global Leaders Trust Us as their IT Services Company From startups to large-scale enterprises, we have helped our clients generate more sales with sustainable software solutions. As an eminent offshore software development company, clients across the globe trust us with their software development projects.The tech that helped me resolve my issue was awesome, friendly and worked hard to fix the problem. She reached out via Teams again the next day to make sure things were still working properly. Couldn’t ask for anyone better!

Jacob Kohn


BANDHU Tech Inc.


This is to acknowledge the commendable work done by Symentix Technologies Private Limited, in delivering the Airful Dashboard app, within a shorts span of time andbeing super productive on the Engineering front, while writing pretty good code. Our team was a bit short staffed on the front end technologies of React and TypeScript. We also needed help on the backend with creating APIs. Dashrath and his team at SYmentix came in at a clutch time and helped us build a good MVP.

Avishek Kedia

Avishek Kedia

Airful Consulting

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