About 365MyCare Project

An online doctor consultation app, This application is created to ease the life of both the Patient as well as the Doctor. It provides seamless experience of hassle free online doctor consultation
Here one can easily book an appointment for a specific problem and setup a video call consultancy with respective doctor and get consultation and prescription virtually.

Project Challanges

Business Challenge

  • To create a fully functional platform where one can easily book an appointment for online doctor consultancy.
  • Both desktop and mobile based application was needed
  • Dynamic mapping of doctor and patient
  • Real-time availability status
  • Video call and other communication channel setup
  • Database Management to handle large data operations
  • Data security – make sure the data stored is safe at all cost
  • Data integrity  – to maintain the integrity of user data
  • Complete controls for admin to manage the platform
  • Best technology to boost the system performance

Functionality Challenges

  • User Profile creation and management must be easy.
  • Proper functionality of online consultancy booking with minimal clicks and optimized flow.
  • Dynamic management of patients queue for the optimized waiting time for everybody in the queue.
  • The patient must be able to select from various symptoms.
  • The patient must be able to see the wait time for doctor while confirming online consultation booking .
  • Patient can take the prescription from doctor via the chat .
  • Video call processing and optimized storage
  • Building a consistent information architecture that’s scalable enough to allow future integrations
  • Database encryption to protect data

Our Approach

We used design thinking approach and tried to find the balance between user needs and technological capabilities to achieve best results. Based on project requirements and data security needs, we found that a web  & mobile applications with the centralized encrypted database are best suited.


  1. Discovery and strategy
  2. Pain point analysis
  3. Extraction of key features and modeling of the system architecture
  4. Technology selection
  5. Architecting
  6. Database design
  7. User interface design
  8. Backend development
  9. User interface & Frontend development
  10. Quality analysis

Result Solution

  • We made a web application that is accessible to all users anywhere
  • Centralized data management and distribution system was built
  • API and SDK setup for other application integration

Developing administrative panel for complete authority over the management of application

  • Dashboard with quick features access
  • Staff management
  • Different data models management
  • Accounting
  • Option to manage doctors and their details for the platform.
  • Content management over the platform
  • Reports like
    • Doctors total earning
    • Doctors availability statistics
    • Various users who are online
  • Analytics and other setups

Developing  patient app panel

  • User Profile creation and management mobile and desktop app
  • The functionality of online consultancy booking with minimal clicks and optimized flow.
  • Dynamic management of patients queue for the optimized waiting time for everybody in queue.
  • Symentom selection and consultation booking mechanism for the patient.
  • Wait time calculation and display option for doctor while confirming online consultation booking .
  • Prescription managment


Doctor panel:

  • Patient Queue view.
  • Video call functionality where both doctor and patient can consult over video call.
  • Chat functionality for both patient and doctor while video calling for prescription and other discussion.
  • Doctor can set its availability status (available /away)
  • Doctor can see his/her total earnings and other reports.



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